How it is applied
Putting you in control
Irrespective of your specific need and application, the primary goal of the measurement is to provide a benchmark and analysis of the gap between your Aspirational Index (where you want your business to be), and your Current Reality (where your business currently is). This puts you in control of closing this performance gap and in control of your business' future.
While there are numerous applications for this measurement product at many different levels in a business, Calibre provides answers to six vital questions:
Are your business aspirations high enough?
- Is there a strong enough belief in the capability of your people to craft your business' competitive advantage?
- Is this belief shared at all the right levels to facilitate it becoming a reality?
How clear is your business vision, and how well is it being conveyed?
- Do you know through which specific individuals, teams or divisions your business vision and strategy are being successfully driven or impeded, and to what degree?
- Do you know through which specific individuals, teams or divisions change and performance improvement is being successfully implemented or obstructed, and to what degree?
Are people competitively engaged in your business?
- Do they have the capacity to implement your strategy?
- Do they view customers as their prime focus, and the source of your and their income and economic relevance?
- Are the people in your business helping to build it or just earning money from it?
To what extent are people motivated and aligned with your business?
- To what extent have people 'nailed their flag to your mast' by being prepared to participate in the risks and rewards of your business?
- Is this participation sufficient to be the catalyst for ongoing innovation?
Is your business innovating fast enough?
- How impactful are your business' innovations?
- Are you innovating frequently enough?
Do you really have impact on your customers?
- Where in your business are people losing focus on customers?
- What needs to change to correct this?
